Charity Number: 1151572

Company Number: 07979812

33 Brook Road

Brook Road Industrial Estate




01268 743232


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COVID-19 Measures

We have taken every effort to ensure that the warehouse and our protocol is ‘COVID-SECURE’ in line with Government guidelines.

All customers, unless exempt will be required to wear a face covering in line with Government guidelines.

We will be requiring all staff, volunteers and customers to maintain social distancing of 2 metres at all times. We may have to restrict the number of people in the warehouse and if so this will require customers to wait outside in the designated areas to be allowed in. Please be patient!

We request that children are not brought into the warehouse at this time.

With only one door for entry and exit please make sure the passageway is clear before entering or exiting.

Staff and volunteers may be wearing protective equipment for safeguarding purposes.

Please follow any directions set out in the warehouse.

A perspex screen has been installed at the sales desk for everyone’s safety.

Guidelines state that all items donated will need to be quarantined for 72 hours prior to displaying on sales floor and any items sold to be quarantined also for 72 hours prior to delivery.

Collections and deliveries will be to or from your door or garage as agreed.

Please be patient and bear with us as all these measures may have an impact on our service.

If you, or someone in your household, are showing any symptoms of COVID-19 then please DO NOT visit the warehouse.